Why Choose Us?

  • Serving our local community since 1996
  • Family run, independent funeral directors
  • We offer bereavement counselling, view SAIF Bereavement Care
  • Local knowledge
  • Offering support to families

What To Do When Death Happens

When a loved one passes, it can be a difficult time for all involved. However, some do find comfort in staying busy, and there are a number of steps that must be completed.

First, if the death occurs at home, you must inform your local doctor, who will then be required to issue the necessary medical certificates so you may register the death. If the death occurred in a hospital or care home, their staff will do this for you and will be able to provide further advice. The doctor who attends the death will issue a Medical Certificate of Cause of Death.

Following this, most families prefer for their loved one to be conveyed to our chapel of rest, which can be arranged by giving us a call at any time – day or night. We can then assist you with the funeral arrangements.

Once the relevant certificates are completed, you are required to register the death of your loved one, which can be done by the local registrar’s office within five days of the passing. We will be able to advise as to the whereabouts of the relevant office.

The information you will need to register the death:

  • Medical Certificate of Cause of Death
  • Date and place of death
  • Full name of the deceased (and maiden name if the deceased was a married woman)
  • Their date and place of birth
  • Their occupation (and, if applicable, full name and occupation of spouse/civil partner)
  • Their address
  • If married/in a civil partnership, the date of birth of surviving significant other
  • Their medical card

The documents of the deceased that you should bring include:

  • Passport
  • Proof of address (council tax or utility bills)
  • If applicable, a marriage or civil partnership certificate
  • Birth certificate
  • Bringing along your own current passport would also be useful

The documents you will receive:

  • A Certificate for Burial or Cremation (the green form) gives permission for burial or an application for cremation. This should be given to us as soon as possible
  • A Death Certificate (Certified Copy of an Entry of Death). You can buy extra certificates – these will be needed for sorting out the person’s affairs. We recommend that you buy 6 copies in total
  • A Certificate of Registration of Death (form BD8) – you may need to fill this out and return it if the person was getting a state pension or benefits


Our understanding and compassionate team are here to offer you support 24/7 so please give us a call. We operate throughout Surrey, East Sussex and Kent, and have four offices based in  LingfieldOxtedForest Row and Edenbridge so please pay us a visit if you would like to discuss your options in person

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